Exchange & Return Policy
At Mr Fragrances, customer satisfaction is important to us. Please read our policy carefully:
Eligibility for Return & Exchange:
Returns and exchanges are only accepted if the product is defective or damaged at the time of delivery.
Conditions:
- The issue must be reported within 24 hours of receiving the order.
- The product must be unused and in its original packaging.
Non Eligible Cases:
We do not accept returns or exchanges for:
- Change of mind
- Personal preference (e.g., fragrance choice)
Process:
To request a return or exchange, please contact us with your order details and clear pictures of the product.
Contact Information:
📧 Email: mrfragrance66@gmail.com
📞 Phone/WhatsApp: 03102148620